Language Problems in Multicultural Environments
Instructor: Dr. Miriam F. Williams
Description: This course will introduce students to scholarship on social justice in technical communication. Students will examine social justice issues including linguistic diversity, environmental racism, health disparities, and implications of science denial on vulnerable populations. Students will examine ways that practitioners in the community, government, and industry can use technical communication to solve problems that affect historically marginalized groups. Students will select, read, and synthesize research from the following social justice in technical communication bibliographies, which were compiled over the past year.
Foundations in Technical Communication
Instructor: Dr. Christopher Dayley
Description/Goals: Introduction to technical communication is a graduate-level course meant to give students a broad understanding of the field of technical communication as both an academic and a professional discipline. In this course students will:
- Study the history of technical and professional communication
- Learn practical technical communication skills
- Understand basic research methods
- Apply basic theoretical concepts related to technical and professional communication
Document Design and Rhetoric
Instructor: Dr. Aimee K. Roundtree
Technical Marketing Communications
Instructor: Dr. Scott Mogull
Description: Technical Marketing Communication focuses on providing informative (or content-rich) and persuasive information about science and technology innovations to potential consumers. In this graduate seminar, we will:
- Cover the foundations and ethics of marketing technical products,
- Analyze the conventional genres of informative (content) marketing, and
- Examine the use of technology and new media in technical marketing.
In this class, students will learn and practice the following:
- Evaluate the features and benefits of a high-tech product (and compare to competing high-tech products on the market),
- Address the needs and wants of potential customers (having constructed an accurate and descriptive audience analysis),
- Determine how (through appropriate media selection) and when to communicate complex information about the technology to potential customers,
- Apply an appropriate and consistent corporate brand image and writing style in the technical marketing communications,
- Critically examine the ethics of technical marketing from a technical communication perspective, and
- Examine the latest communication technologies available in order to effectively reach potential customers and measure marketing effectiveness.
Writing Software Documentation
Instructor: Dr. Pinfan Zhu
Course Description: Numerous software applications and programs are created every year. Our daily life and workplace life are inseparable from using these software tools for different purposes. Thus, writing software documentation becomes one of the important skills a technical writer must command in his/her professional career. English 5314 is just such a course that develops students’ expertise in the management and production of writing for both print and online media that supports the efficient and effective use of software in its intended environment. Major genres include software and hardware manuals such as tutorials, procedures, and reference. Students will also learn how to manage projects, how to address issues of user analysis, text design, page design, task-oriented manuals, and translation management. The class is basically online but will have the first class for the online course orientation. Since the class is mainly online, you will have to use my Canvas teaching website. Most activities will be conducted online, so students need to learn how to use some online tools for their online learning and bring their research, problem-solving, and critical thinking skills into full play. Details will be found in the syllabus. Online office hours will be provided.