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Services Provided

Usability Testing

User interaction with your products to measure what they do with it; measurement of product performance, efficiency, effectiveness, and satisfaction; recommendations for product improvement

User Engagement Testing

Measure of how much value users find in a product or service, and how much interaction the product or service inspires

Expert Review

Qualitative evaluation and review of your products

Accessibility Validation & Testing

Expert evaluation, advice, and recommendations for developing, implementing and monitoring online ADA compliance; users with disabilities interact with your products

Focus Groups & Interviews

Facilitated discussion to identify stakeholder needs, expectations and experiences with your products

Training

On-site or remote workshops on topics including accessible design, user-centered design, cultural impact on the user experience, and more

Analysis

White papers, integrative reviews, and analysis of new and emerging products and competitors; secondary research and reviews of information on products and stakeholders from industry, government agencies, media sources, and other sources