Skip to Content

Services Provided

•             usability testing:  user interaction with your products to measure what they do with it; measurement of product performance, efficiency, effectiveness, and satisfaction; recommendations for product improvement

•             user engagement testing:  measuring how much value users find in a product or service, and how much interaction the product or service inspires

•             expert review:  qualitative evaluation and review of your products

•             accessibility validation & testing:  expert evaluation, advice, and recommendations for developing, implementing and monitoring online ADA compliance; users with disabilities interact with your products

•             focus groups & interviews:  facilitated discussion to identify stakeholder needs, expectations and experiences with your products

•             training:  on-site or remote workshops on topics including accessible design, user-centered design, cultural impact on the user experience, and more

•             analysis:  white papers, integrative reviews, and analysis of new and emerging products and competitors; secondary research and reviews of information on products and stakeholders from industry, government agencies, media sources, and other sources